Installed Right. Protected For Life:

Our Flooring Warranty

Installation Warranty

Coverage

At Flooring Installers Columbia, we stand by our craftsmanship. Every flooring project is backed by a 1-year installation warranty—because quality work should come with peace of mind. If an issue arises due to our installation, we’ll fix it promptly and professionally.

What’s Covered:

  • Installation defects such as misalignment, uneven surfaces, or loose tiles and planks.
  • Workmanship concerns including gaps, buckling, or improper finishing.

What’s Not Covered:

  • Damage from neglect, accidents, or improper care.
  • Problems caused by pre-existing subfloor damage or moisture issues.
  • Natural wear and tear such as minor scratches, scuffs, or fading over time.

How to File a Claim:

Think there’s a problem with your flooring installation? No worries—just contact us during your warranty period. Our Columbia team will evaluate the issue quickly, and if it’s covered, we’ll take care of it at no charge. No hassle. No runaround. Just results.

Product Warranty

Coverage

All flooring materials installed by Flooring Installers Columbia—whether hardwood, vinyl, laminate, or tile—come with a manufacturer-backed warranty. These warranties typically range from 5 to 25 years, offering protection against material defects depending on the type of flooring selected.

What’s Covered:

  • Flooring products we install are covered by manufacturer warranties.

  • Most warranties include protection against issues like cracking, peeling, or structural defects caused by faulty materials.

What’s Not Covered:

  • Damage resulting from regular wear, poor maintenance, or misuse.

  • Issues related to manufacturer defects such as warping or splitting that fall outside the warranty terms.

How to File a Claim:

If you need to make a warranty claim for a flooring product, you can contact the manufacturer directly or reach out to our Columbia team. We’re here to guide you through the process and ensure your claim is handled efficiently and with care.

Warranty Transferability

Our installation warranty is non-transferable and applies only to the original homeowner at the property where the installation took place. Product warranties may vary—please refer to the specific manufacturer’s terms for details on transfer eligibility.

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